Description Apply Now

Predictive Analytics Lab seeks to hire a dynamic professional to fill in the role of an Administration Assistant/Receptionist at the company. The desired persons will be reporting to the Operations Manager based at the Predictive Analytics Lab offices located in Westlands Nairobi Kenya.

Duties and Responsibilities

·       Organizes and facilitates meetings and special events; schedules and coordinates dates and times, venues, attendance, agendas, and facilities; takes minutes, and provides administrative support and follow-up on matters arising from meetings.

·       Promote the culture of quality customer care at Predictive Analytics Lab through follow-up on customers for feedback within the stipulated time frame.

·       Handling inquiries by clarifying desired information, and locating and providing information to internal and external clients.

·       Keeping office equipment operational by following established procedures and reporting malfunctions.

·       Maintaining internal and external directories

·       Extracting and following up on the office bills to ensure prompt service delivery

·       Resolving Front Office problems by clarifying customer’s complaints, determining the cause of the same and escalating to concerned department;

·       Receiving client requests relayed through email and telephone and channeling them to concerned persons within the Company.

·       Preparing communications, such as memos, emails, invoices, reports and ,other correspondence

·       Writing and editing documents from letters to reports and instructional documents

·       Create and maintain accurate and organized filing systems, both electronic and physical

·       Supporting team members with typing of documents and letters and general administrative tasks as needed.

·       Any other duties as may be assigned from time to time.

Job Specifications.

• A  Diploma in Business Administration/ Information Technology/ Public Relations, or a related field.
• 2 years’ work experience as an administrative assistant/receptionist preferably in Information Technology, Training, and Software sector
• Basic knowledge in Software, Data Science , AI, Block chain Robotics and IOT
• Proven organizational and time management skills.
• Knowledge of office management principles and procedures.
• Skill in organizing resources and establishing priorities.
• Willingness to learn new skills
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of people from different cultures.
• The ability to understand and follow company policies and procedures.
• A team player with a high level of dedication.
• Demonstrate high attention to detail and ability to follow through tasks to completion
• Scholarship opportunity in one of our certified courses. 
• Self-driven and open-minded
• Available for work immediately.

Job Details